Telephone lines are open from 8am – 6.30pm Monday to Friday. Please see appointment section for release times of appointments

NHS 111 Service

Since October 2013, patients who suddenly feel unwell at the weekend can contact a service in Borehamwood that can help. Phone 111 for an appointment with a GP at Elstree way clinic. The service runs from 08:00 to 23:00. To use this service you must book an appointment by phone. Please do not attend without an appointment or you will not be seen.

111 a free, easy to remember number to call when you need help or advice urgently but it’s not a life-threatening situation.

When should you use NHS 111

People should use the NHS 111 service if they need help or advice urgently but it’s not a life-threatening situation.

You should call 111 if:

• it’s not a 999 emergency
• you don’t think it can wait for an appointment with your GP
• you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way.

 For immediate, life-threatening emergencies, patients should dial 999.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.