The Grove Medical Centre

Practice Charter Standards

Suggestions And Complaints

The Grove Medical Centre aims to give a friendly and professional service to all our patients. We are happy to receive constructive comments and suggestions for improving our service to patients. Similarly, if you have a complaint we will deal with it in a constructive manner. In either instance please write to the practice manager.

Patient Confidentiality

We ask you for personal information so that you can receive appropriate care and treatment. The practice uses computers to record patient information. This information is held in accordance with the guidelines of the Data Protection Act under which the practice is registered. All members of our team are bound by strict rules of confidentiality that apply to all aspects of their work.